Customer communications are under pressure – especially in highly regulated industries like financial services, insurance, utilities, and telecom. If you’re a leader in this space, you already know the stakes. Your customers expect seamless, personalized experiences. Your regulators demand compliance. And your teams are stretched thin trying to deliver both, often with outdated systems and […]
AI Isn’t Cheap — Here’s How To Spend Smarter
While enterprise AI spending remains relatively modest today, the potential for overspending is significant. Most organizations are still experimenting, with only a few production-ready use cases. But that’s about to change. Over the next two to three years, AI investment is expected to grow exponentially as enterprises scale their efforts to operationalize AI. One major […]
Databricks Wants to Take the Pain Out of Building, Deploying AI Agents with Bricks
(Jonathan-Karwacki/Shutterstock) Databricks today launched Agent Bricks, a new offering aimed at helping customers AI agent systems up and running quickly, with the cost, safety, and efficiency they demand. Many companies are investing large resources into agentic AI. While the potential payoff through automation is large, they are finding that the actual process of building and […]
What Is a Lakebase? | Databricks Blog
In this blog, we propose a new architecture for OLTP databases called a lakebase. A lakebase is defined by: Openness: Lakebases are built on open source standards, e.g. Postgres. Separation of storage and compute: Lakebases store their data in modern data lakes (object stores) in open formats, which enables scaling compute and storage separately, leading […]
How AI Is Changing Finance: A Closer Look at the Sector’s Digital Transformation
Artificial Intelligence (AI) is revolutionizing the finance sector in ways we could not have dreamed of a few short years ago. What once was a world of drudge work by manually entering data, strict rules, and decision-making on instinct is now becoming quicker, smarter, and increasingly data-oriented. From catching fraud in real-time for banks to […]
Simplify real-time analytics with zero-ETL from Amazon DynamoDB to Amazon SageMaker Lakehouse
At AWS re:Invent 2024, we introduced a no code zero-ETL integration between Amazon DynamoDB and Amazon SageMaker Lakehouse, simplifying how organizations handle data analytics and AI workflows. This integration alleviates the traditional challenges of building and maintaining complex extract, transform, and load (ETL) pipelines for transforming NoSQL data into analytics-ready formats, which previously required significant […]
Redesigning Customer Interactions: Human-AI Collaboration with Agentic AI
By Alan Ranger, Vice President, Cognigy As generative AI gains traction in enterprise CX, one thing is becoming clear: traditional AI implementations focused on containment or scripted flows are no longer enough. Enter the era of Agentic AI – autonomous, goal-driven AI agents capable of making decisions, learning from outcomes and acting independently across channels. […]
The 25 most popular products ZDNET readers bought last month (including during Memorial Day sales)
Adrian Kingsley-Hughes/ZDNET With spring here and summer on the horizon, many retailers like Best Buy, Walmart, and Amazon are amping up the savings with serious seasonal sales — and the month of May was packed with them. But no matter the time of year, ZDNET’s team of expert product testers and editors search through all […]
Winter Hackathon 2025 – Team DataDivas (DataCamp Donates Scholars)
Winter Hackathon 2025 – Team DataDivas (DataCamp Donates Scholars) DataDivas team members Ann Lam, Jasmin Rafi, and Vicky Yan entered WiBD Winter Hackathon following their successful completion of WiBD’s transformative education and professional development program through Datacamp Donates, a program designed to equip motivated candidates with essential data science competencies through the Datacamp learning platform. […]
Understanding Physical, Legal, and Postal Addresses
We use addresses every day – typing them into navigation apps, filling out online forms, printing them on envelopes. Addresses seem pretty straightforward, and we don’t often worry about getting them 100% right. After all, whoever receives the address can figure out the details they need to provide the goods or services we want, right? […]